Money Back Guarantees

Warranty information

The Vita-Mat comes with a money back guarantee:
You may return your mat within 30 days of purchase for full refund.

No refund of shipping charges, and you pay return shipping.

The Vita-Mat must be returned in like new condition, resaleable condition. All original paperwork, must be returned with the mat

You must contact essentialplanet.com before returning your unit for information on mailing address, how to package your return, and to obtain a return authorization. Please return by UPS or FedEx and for your own protection, be sure to insure for the full retail value, as no refunds can be issued on damaged returns.

 Vita-Mat Warranty

One year warranty from date of purchase.
with receipt and warranty card.

If the unit requires repair, please contact our service center.

Not covered if:
Improper use or operation
Operating it without complying with working voltage
Re-assembly of manufacturer's recommended installation
Damaged by nature, disaster of fire

Sauna Dome 30 day money back guarantee!
less a 15% restocking fee
No refund of shipping charges, and you pay return shipping.

The Sauna-Dome must be returned in like new condition, resaleable condition. All original paperwork, must be returned with the dome.

 Sauna Dome Warranty 5 years
Control box warranty: 3 years
with receipt and warranty card.

If the unit requires repair, please contact our service center.

Not covered if:
Improper use or operation
Operating it without complying with working voltage
Re-assembly of manufacturer's recommended installation
Damaged by nature, disaster of fire


Return to Aqua Chi page

Return to Sauna Dome page

Return to Vita-Mat page